Dubai Consumer Mirror

Saturday, September 10, 2005

Here we go

Alright .. its about time for someone to pay attention and listen to what consumers have to say in Dubai. Prices are saoring without any justifiable causes. Rent, petrol, groceries, services, fines ..EVERYTHING is going up.

If we are gonna pay more of our hard earned cash .. i say we should at least get something decent in return: Decent service, decent quality and decent satisfaction. And since there is a severe lack of consumer protection laws, i think this is the best place to speak up.

Each of us has his/her own version of consumer nightmares. Things like buying an appliance that breaks down the second day, never getting the food delivery order the way you asked for it... or never getting it delivered at all, car services garages that constantly over-charge you and under deliver.. and the list goes on.

This blog will be like a log-record of good and bad consumer experiences for you to learn from. More of a 'safety valve' for all those who just had it all those companies that claim "customer first", have the "best" service or offer the "cheapest" rates.

My pledge is to share with you all the crazy incidents i go through almost everyday with banks, restaurants, clothing shops, airliners...etc. I want to share with you all my experiences, good and bad ones. I will also share with you all those misleading ads, highlight things that are in 'fine print' or simply just stupid commercials that insult our intelligence.

I want to share them with you so that (1) you won't have to suffer more than i did (2) learn from my good and bad experiences and spread the word .. and (3) have your say on what would have been a better thing to do (or not to do).

I also would like to encourage you to tell me about your experiences.

What can we do to get your money's worth, what can we do to receive better treatment, better quality and better service.

So, here we go ..


  • this is the best one I have ever seen, and I have seen them all!

    By Blogger firefox, at September 10, 2005 at 3:33 PM  

  • Heya,

    I completely agree with the gentleman that started this blog, who knows maybe during the time that I'm writing this, my rent will jump another 342% and gas will cost more than insurance, so i'll make it short and sweet, KEEP THEM PRICES AT BAY!!!!

    By Blogger makdoodle, at September 10, 2005 at 4:38 PM  

  • Super! Will add you to the Bloglines and blogroll.

    Drop me an email at myusernamehere at Gmail, and I will send you an invite to the UAE community blog.

    By Blogger secretdubai, at September 10, 2005 at 8:35 PM  

  • This comment has been removed by a blog administrator.

    By Anonymous Anonymous, at September 11, 2005 at 1:55 AM  

  • Some issues UAE Gov should really solve....

    Petrol: Why is UAE the only GCC country to increase the price of petrol? Why is it still same all the other places!! People in Al Ain are going to Oman(buraimi) to fill up petrol..YoHOO Dubai Gov wake up !

    Parking: They making millions everyday from us with these parking tickets and its a pain in the ass !! [especially when you are 5 mins late and fine]

    Descrimination: I visited the Goverments immigration office recently to apply for some visas. Accidently bumped into someone i know. We were just standing there n here comes a guy in the white kandoora and starts shouting in arabic saying YALLA GET OUT. CANT U SEE ITS CROWDED HERE and the poor laborers and middle class people just keep their head down and walk away like they are some sheeps being driven by this local guy who thinks he has the authority to disrespect and insult people. If this was England, a person in suit would request me to move out like "SIR, Can you not crowd here PLEASE"

    This shows how disrespectful the locals in UAE are and believe me i can give you a million examples which i have witnessed. Think they really need to be thought with some manners or make them aware there something known as HUMAN RIGHTS !

    By Blogger Cokey, at September 11, 2005 at 1:56 AM  

  • This comment has been removed by a blog administrator.

    By Blogger Cokey, at September 11, 2005 at 1:57 AM  

  • Comon now, you can't just label the enitre local population as "disrespectful" merely because of one local's acute manners.

    And lest we forget, that if these labourers were not to be kept in line, they would have caused a riot, that why we have shephards for sheep and sheep dogs just in do the maths.

    By Anonymous Anonymous, at September 11, 2005 at 9:08 AM  

  • Cokey,

    I am not gonna judge you the way you judge every member of the UAE community.

    But I don't think you ever experienced public entities in places other than the UAE. Cause if you did, you will appreciate the treatment you get here.

    Believe me mate, in comparison to some of the publi-mazes i have been into, the DNRD is a 5 star hotel!

    Now, there could be some individual cases of discrimination, but those are the exception. In general, UAE locals have much more tolerance to foreigners than any other GCC nation.

    And as for parking, it is so annoying... I totally agree. But the truth is that the parking meter guys actually wait upto 15 minutes.

    I am not making this up, my office is at a paid parking area and i count on that rule to save a dirham or 2 a day .. ;)

    I do agree though that the pricing structure is way too high(Dh 1 for 1hr and Dh 5 for 2hrs!).

    On the other hand, the quarterly/annual subscription fees are not even inviting.

    Its true there are some pretty lousy setups and situations here .. but we have to also give everybody the credit they deserve.

    By Blogger moryarti, at September 11, 2005 at 4:12 PM  

  • This comment has been removed by a blog administrator.

    By Blogger makdoodle, at September 12, 2005 at 5:14 PM  

  • Comon guys the prices are just fine, they only increased petrol and rent and food and drink and shelter and clothes and insurance and hospitals and phones and alcohol and resturants and airline tickets and cabs and HOLY @#!$@# they just jacked up the price of my internet connection <--This user was involantarily disconnected becuase his cheap @ss couldnt pay our killer etisalat internet bill-->

    By Blogger makdoodle, at September 12, 2005 at 5:18 PM  

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