This is what this post is dedicated for; to get everyone to share thoughts, stories and experiences on the service industry in Dubai and the UAE.
The aim is for business owners and decision makers to take note of all the violations and discrepancies that go by unnoticed on daily basis. Issues if not addressed, will ultimately damage the business' reputation, tarnish its image and in the long run, will effect its bottom line.
I request everyone to share their stories, thoughts and suggestions. Help our business learn from their mistakes. Lets play an active role in upgrading service levels in the UAE.
For that, I do urge everybody to:
- Be courteous:
This will NOT be a venue for bashing people, businesses or organizations. Any defamatory comments will be moderated and removed. No body is perfect and everyone is entitled to make mistakes. It is our responsibility to help amend others' mistakes by highlighting them.
- Be clear and concise:
Mention the exact problem, why was it a problem for you and what damage did it cause (if any).
- Be reasonable:
Report issues that were caused by lack of competence, training or product quality. While some problems could be unavoidable, most are.
- Be precise:
Mention the organization's name, time and date of the situation. Naturally, the sooner the organisation is aware of any problem, the soon they could be solved.
Thank you ..